Speaking of airline customer service (Update)
Several comments on my earlier post about airline customer service already linked to this video, which has gone viral. This is a slightly different service issue, but no less egregious. Clearly, these...
View ArticleAirlines’ latest fee hike exposes flaws of carbon trading
Air fares may be going up again, and this time it’s so you can pay for airlines to continue belching carbon across Europe. As of Monday, the European Union began implementing new carbon emission rules...
View ArticleHave you heard the one about the airline that buys a refinery?
If Delta's looking for a way to make its losses more consistent and pervasive, buying a refinery might be the ticket.
View ArticleUnited’s growing labor strife heralds a long summer of discontent
Labor negotiations continue to drag on two years after the merger of United and Continental Airlines.
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